Terms & Conditions

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Términos y condiciones

Welcome to Ilumitor.com. By accessing or using this website, you agree to be bound by the following terms and conditions. Please read them carefully, as they represent a legal agreement between you (the user) and Ilumitor SRL.
1. Website Purpose
This site provides information about our architectural lighting products, offers quotation tools, and facilitates online transactions. Ilumitor reserves the right to modify, suspend, or remove any part of the site at any time without prior notice.
2. Acceptable Use
By using this site, you agree to:
Not use it for unlawful, fraudulent, or malicious purposes.
Not post or share content that is offensive, hateful, harassing, defamatory, or spam.
Not infringe on copyrights or intellectual property.
Not attempt unauthorized access to restricted areas of the website.
Ilumitor reserves the right to suspend or disable user accounts that violate these terms.
3. Products, Services, and Pricing
All product information is subject to change without notice. Prices may vary and do not include taxes, duties, or shipping costs unless explicitly stated during the quotation or checkout process.
4. Intellectual Property
All content on this website—including the Ilumitor logo, product photos, text, and visual design—is the exclusive property of Ilumitor SRL and is protected by copyright laws. Reproduction or use without express written permission is prohibited.
5. Limited Liability
Ilumitor is not liable for:
Incorrect, outdated, or incomplete information.
Temporary interruptions or errors in the website.
Direct or indirect damages resulting from the use of the site or products.
6. Shipping, Lead Times & Warranty
Delivery times will be communicated during quotation or checkout. Most Ilumitor products carry a 1 to 3-year warranty, depending on the model and proper usage. The warranty does not cover misuse, improper installation, or exposure to unapproved environments.
7. Data Protection
Any information you share with us will be handled confidentially and in accordance with our Privacy Policy. We do not share your data with third parties without consent.
8. Updates to These Terms
Ilumitor may update these Terms and Conditions at any time. Changes will take effect once published on this page.
9. Jurisdiction
This website operates from the Dominican Republic. Any disputes shall be governed by Dominican law and resolved in the courts of La Altagracia Province.

Política de devolución y reembolso

Este es un lugar para describir tu Política de devolución y reembolso para los compradores.

Una Política de devolución y reembolso usualmente consiste en:

Plazo para la devolución (es decir, cantidad de días)
Estado del producto para devolver (por ejemplo, sin uso)
Motivo de la devolución (por ejemplo, producto dañado o equivocado)
Proceso de devolución (es decir, cómo iniciar una devolución, cómo comunicarse con servicio al cliente)
Proceso de reembolso (es decir, términos del reembolso, duración, detalles de pago)
Detalles de contacto

Términos y condiciones

Política de devolución y reembolso

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